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Technical Writer

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Summary

Technical writer (4+ years) hired via staffing firm Lancesoft to work on-site for client Infosys BPM in Bangalore, creating and maintaining user manuals, API and software documentation, SOPs, knowledge base articles, and release notes while supporting Agile teams. Discussed CTC is 8.5 LPA.

Profile: Technical Writer

Client: Infosys BPM

Experience: 4+ Years Relevant
Location: Bangalore
Work Mode: - Work From Office

Discussed CTC : 8.5 LPA

Job Description:

  • Create, edit, and maintain technical documentation, including user manuals, installation guides, configuration guides, troubleshooting guides, and standard operating procedures (SOPs).
  • Develop software documentation, API documentation, system architecture documents, and technical specifications.
  • Collaborate with developers, solution architects, QA engineers, business analysts, and SMEs to gather and validate technical information.
  • Prepare and maintain knowledge base articles, FAQs, release notes, and product documentation.
  • Document software workflows, system processes, business requirements, and technical procedures.
  • Create process flows, diagrams, screenshots, and visual documentation using appropriate tools.
  • Ensure documentation accuracy, consistency, readability, and compliance with organizational standards.
  • Review and update existing documentation based on product enhancements, software releases, and change requests.
  • Manage documentation version control, review cycles, and approvals.
  • Follow documentation standards, templates, style guides, and quality assurance processes.
  • Support Agile development teams by preparing documentation for sprint releases and product updates.
  • Coordinate with cross-functional and distributed teams to deliver documentation within project timelines.

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