Technical Writer
Summary
Technical writer supporting an IT managed-services project (Project MS) at Sisindokom Lintasbuana in Central Jakarta: producing and maintaining technical documentation for devices, systems, and services, preparing daily/weekly/monthly and corrective-maintenance reports, and coordinating with the customer's PIC. Needs an IT degree and IP/enterprise network knowledge (CCNA preferred).
Job Description:
Develop and manage technical documentation related to all devices, systems, and services within the scope of Project MS.
Support technical documentation requirements in accordance with standards set by the company and customers.
Prepare and submit daily, weekly, and monthly activity reports to the Service Manager.
Prepare work reports for each Corrective Maintenance visit approved by the Customer PIC.
Actively coordinate with the Customer PIC regarding activity plans, work schedules, and the delivery of information from headquarters.
Support the implementation of additional tasks assigned by headquarters, such as spare part delivery, report document management, and other supporting activities relevant to the project.
Requirements:
Bachelor’s degree in Information Technology, or System Information.
Understanding of IP / Enterprise / SP Network Concepts: CCNA Certified Active (preferred).
Good communication skills.
Willingness to learn and commitment to work.
Customer satisfaction oriented.
Benefit & Perks
We firmly believe in cultivating a safe and employee-centric workplace that makes employees feel rewarded and appreciated for their work. Benefits also support an employee and family's health, leaves, flexible schedules, and continued education and professional development.
Find us on:
www.sisindokom.com