Technical Writer
Posted Updated
Summary
A 6-month fixed-term (or contractor) Technical Writer role in Auckland CBD: consolidating, standardising, and migrating operational SOPs, work instructions, and checklists into a Knowledge Base, producing an SOP inventory, migration tracker, governance schedule, and gap-analysis reports.
Salary: $$ dependent on your experience
PurposeTo review, rationalise, standardise, and transfer all operational SOPs, work instructions, checklists, and reference material into a particular Knowledge Base , ensuring operational knowledge is retained, accessible, governed, and aligned with our customers operating standards.
Project Objectives
- Establish a single source of truth for operational procedures within the Knowledge Base and with uniform and comprehensive approach that can be replicated with addition of future SOPs and information
- Preserve current existing, critical operational knowledge and institutional experience
- Align procedures with document standards, templates, and governance requirements
- Identify duplicated, obsolete, or conflicting procedures
- Improve searchability/usability/accessibility of procedures for future operators, team leaders, support staff
- Support training, competency assessment, mobilisation, and operational readiness activities
Project Deliverables
- Shape SOP Inventory Register
- Migration Tracker and Status Dashboard
- Standardised and formatted SOPs published in the Knowledge Base
- Document ownership and review schedule
- Gap Analysis Report identifying:
- Missing procedures and information
- Duplicated procedures
- Recommended new SOPs
- Knowledge Transfer and Administration Guide
For more info drop Nathan a note - nathan.masters@taska.co.nz or apply online