Technical Writer

Technical writers must possess the ability to communicate complex information clearly ad concisely. They need excellent interpersonal skills in order to elicit detailed facts from subject matter experts (for example, applications developers), in addition to advanced writing and editing skills.

Technical writers also need to be adept in document-creation applications such as Adobe Frame Maker, RoboHelp and Acrobat, and Microsoft Work and PowerPoint. Employers’ requirements vary depending on the complexity of documentation needed but usually include a bachelor’s degree in English, journalism or information or sciences plus several years of experience in a technical setting.

Looking for a technical writer to help us build a standard operating model around developing operational procedures within our Payments & Cash Management Client Implementation environment.

Today, we have over 3000 procedures to be reviewed/rationalized (eg determine what stays and what goes, eliminating known duplications) that need to be standarized from a consistent template/layout and content perspective, that are written to be as user friendly as possible, along with helping developing change control governance.

Software skills: Microsoft Word, Visio, Adobe Acrobat (.pdf), Sharepoint, Lotus Notes experience.