Technical Writer
Description
Job description:
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain easy-to-understand operational process documentation.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Skills required:
• Proven working experience in technical writing of software documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English.
• Strong working knowledge of Cisco Voice & Video technologies (CUCM, unity, VCS…) and trading floor/recording technologies (Nice recording).
• University degree in Computer Science, Engineering or equivalent preferred
Ph: 201-932-1539
