Technici užívateľskej podpory informačných a komunikačných technológií

– handling complex technical requests from customers and internal teams;– diagnosing server hardware, operating system, software and network-related issues;– working with Linux-based systems, including Ubuntu, Debian and CentOS;– using Linux terminal tools for troubleshooting, configuration and log analysis;– performing server administration tasks and supporting production environments;– analyzing monitoring alerts and identifying root causes of incidents;– troubleshooting connectivity, routing, DNS, firewall and general network issues;– working with bare metal servers, virtualization and cloud-related technologies;– documenting technical cases and communicating clearly in English by e-mail;– supporting less experienced engineers and sharing technical knowledge with the team.