Technici užívateľskej podpory informačných a komunikačných technológií
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What you’ll be doing:
- Supporting Tachyum customers and potential customers to easily use and adopt our emulation systems
- Providing feedback to our engineering team about customers’ requests and improvements
- Communication with engineering and business team
- Learn a variety of technologies, which we use (emulation platforms, virtualization, deployment automation)
- Create/localize technical materials
- Produce technical documentation
- Hands-on training for customers
What we are looking for:
- Familiarity with applications running on Linux server environments – installation, monitoring
- Experience in system administration of Linux is big advantage
- Experience in deployment automation and provisioning
- Scripting (Bash and Python) development experience
- Analytical skills in the areas of incident management and problem-solving
- Experience with IT monitoring concepts and customization for local requirements
Basic qualifications:
- Bachelors or Masters in computer engineering or electrical engineering
- 3 or more years of experience it IT technical position
- Good communication skills, customer oriented
- Work well in a team environment, be proactive
- Self-motivated, curious with desire to continually learn and grow in support function
- Supporting Tachyum customers and potential customers to easily use and adopt our emulation systems
- Providing feedback to our engineering team about customers’ requests and improvements
- Communication with engineering and business team
- Learn a variety of technologies, which we use (emulation platforms, virtualization, deployment automation)
- Create/localize technical materials
- Produce technical documentation
- Hands-on training for customers
What we are looking for:
- Familiarity with applications running on Linux server environments – installation, monitoring
- Experience in system administration of Linux is big advantage
- Experience in deployment automation and provisioning
- Scripting (Bash and Python) development experience
- Analytical skills in the areas of incident management and problem-solving
- Experience with IT monitoring concepts and customization for local requirements
Basic qualifications:
- Bachelors or Masters in computer engineering or electrical engineering
- 3 or more years of experience it IT technical position
- Good communication skills, customer oriented
- Work well in a team environment, be proactive
- Self-motivated, curious with desire to continually learn and grow in support function