Technician III (61162)

**This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Location:

Greensboro, NC

Overview:

The primary purpose of this position is to serve as an electronics technician responsible for installing, maintaining, and repairing high-end video teleconferencing, audio, and other telecommunications. Installer Level Tech 3 should be familiar with and know how to accomplish the following tasks through on-the-job training and formal certifications for the Technician level. This level of employee will have the capability to perform site surveys, develop job plans, demonstrate and follow common safety practices, have the capability to supervise other technicians, serve as a site superintendent, and provide customer service and technical support through analysis and problem-solving over the phone, in-house, and remote support.

Primary Responsibilities:

• Perform Site Surveys. Use blueprints/floor plans to conduct visual site inspections. Prepare site survey report to include local support facilities for parts, living, and rental requirements.
• Develop Job Plans. Determine materials/delivery schedules in conjunction with the project manager. Develop tool/equipment lists. Review manpower requirements bid for a job and evaluate. Calculate completion dates. Be able to utilize Microsoft schedule software.
• Build Closets - Determine equipment layouts. Mount/install backboards. Mount/install Terminal Strips. Mount/install equipment racks/patch panels. Install optical fiber panels/hardware.
• Grounding Infrastructure - Know local and National Electrical Code basics. Connect to ground planes and busbars where specified by the Electrical Contractor or Building Facilities. Perform equipment-grounding tests.
• Installation of Cable Support Systems - Ability to install cable support systems to include “Hilti” fastening systems, cable trays, ladder racks, j-hooks, and Bridle/D-rings.
• Installation of overhead AV Infrastructure - Projection systems, projection screens (wall and ceiling mounted), speakers, microphones, displays (wall and ceiling mounted), and other functions as required to meet the needs of the project, following guidelines recommended by AVIXA, formerly InfoComm International CTS practices and other Federal, State and Local requirements.
• Installation of Field Source Connections - Install floor, wall, and AV furniture interfaces.
• Pulling Cable - Pull field cable in provided risers and under raised flooring. Basic knowledge for pulling cable in conduit, open ceiling, and inner duct for fiber optic cable.
• Knowledge of Balanced Fire Protection - knowledge of fire walls, fire barriers, fire partitions, smoke barriers, horizontal assemblies, and the proper use of Firestop.
• Equipment Rack Termination - Organize, dress, terminate, and label field cables to industry standards
• Cable and Equipment Termination - Knowledge of RS232 / 485, UTP and STP (Cat5e Cat6), Terminal strips, Patch Panels, Audio, Video, and Fiber. Knowledge of Telco terminations is a plus (Krone, Bix, 110/66 block).
• System Testing - Knowledge to test Category 5/5e/6/6e using network testers for validation or certification. Knowledge to test optical fiber, single mode/multimode, using Light Source/Power Meter and OTDR. Knowledge of Volt-ohm meter- diagnose open, shorted, and split pairs as well as control (RS232).
• Retrofits - Identify active circuits. Implement and perform a cutover plan.
• Local Area Networks - Demonstrate knowledge of LAN topologies (Ethernet, token ring). LAN ANSI/TIA/EIA cabling standards (569-A, 606, 607). LAN components (Servers, Hubs, Routers, Bridges)
• Maintenance -Provide technical support to properly diagnose trouble to determine whether a problem is equipment failure versus user error and thus minimize downtime and unnecessary tech dispatches.
• Administrative Tasks - Document test results. Document “as-builts”. Complete daily reports. Inventory job materials/report missing, damaged materials to designated PM.
• Remain Current on Industry Practices - Join professional trade organizations. Keep up with standards and codes.
• Safety - Demonstrate common safety practices IAW Unicom Government safety manual and OSHA regulations. Attend training/safety meetings.

Supervisory Responsibilities:

• Ability to serve as site lead for various project installations
• Ability to train, direct and mentor other technicians and peers.