Technologist, Avionics Customer Support

What are your contributions to the team?

• Providing technical support related to Global and Challenger series aircraft to external and internal customers
• Monitor systems, identify problems and propose corrective measures for any issues requiring a technical solution and determine appropriate solutions applicable in production
• Recognize in-service trends and propose corrective actions involving technical and financial solutions
• Provide troubleshooting tips and support external and internal clients
• Perform complex troubleshooting on aircraft with limited downtime
• Create software or review file controlling the aircraft configuration

How to thrive in this role?

• You have a college degree in Aircraft maintenance (Avionics) or University degree in Engineering (Computer, Electrical, Aeronautics or other related degrees)
• You have 3-5 years of relevant experience in Aerospace
• You have a good knowledge of aircraft electrical systems and avionics is an asset
• You have Global and/or Challenger aircraft experience is an asset
• You are a team player, customer focused and show initiative
• You must be computer literate, familiar with MS Office
• You have good computer skills including in VBA and other programming knowledge is an asset
• You must be a team player, capable of working well with colleagues and customers, have a winning, can-do attitude, and results oriented
• You have good communication skills, both written and spoken, in French and English
• You are willing to carry a cellular phone on evenings and weekends as part of normal duty and are available to travel, sometimes with short notice.