Technology Analyst
The Role
Reporting to IT Infrastructure Solutions Manager, the job holder’s major responsibilities are to:
Analyze, design, and recommend network hardware and software standards to ensure reliability, scalability, and security of the infrastructure
Stay up to date with emerging network technologies, industry best practices, and continuous infrastructure improvements
Monitor network service performance, availability, and SLA compliance, and drive continuous improvements to support operations
Manage network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new network services
Lead and supervise a small technical support team responsible for network infrastructure design, daily operation, monitoring, system utilization, and SOC operational support
Provide hands-on technical leadership and escalation support for complex network, security, and infrastructure issues
Maintain network asset inventory, manage firewall rules and security policies, and ensure network devices are kept up to date with firmware and security patches
Oversee the lifecycle management of network infrastructure assets and coordinate with internal teams to plan timely replacement and replenishment
Work closely with network hardware and software vendors to ensure timely delivery, implementation, testing, and commissioning of network infrastructure equipment
The Person
The ideal candidate should have / be:
Diploma or above in Computer Science, Information Technology, Network Engineering, or related disciplines
Minimum 5 years of experience in network infrastructure and IT operations, including at least 1 year in a supervisory or team-lead capacity
Solid knowledge of enterprise network technologies, with professional certification such as CCNA / CCNP or equivalent cloud-based network management certifications preferred
Strong understanding of network security concepts, firewall policy management, and infrastructure best practices
Good command of written and spoken English, Chinese, and Mandarin to support technical documentation and cross-team communication
Demonstrated ability to supervise and mentor a small technical team, providing timely guidance, performance feedback, and skills development support
Customer-service oriented mindset with strong analytical and problem-solving skills to handle network incidents and operational challenges effectively
We offer competitive remuneration package to the right candidate(s). Please apply in confidence with full resume, present and expected salary and contact telephone number, by clicking "APPLY NOW".
To know more about our Company and benefits, please click Video to view for further details.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants not invited for interview in 6 weeks may consider their application unsuccessful and your personal data will be destroyed after a period of one year.