Technology Business Analyst - Fixed Term Contract
Summary
A fixed-term Technology Business Analyst at Elior Group in Macclesfield (hybrid, 3 days office/2 home) who defines project scope, runs workshops, maps processes, and defines BI/dashboard/KPI requirements, while supporting UAT, data migration, and cutover on IT delivery projects. Core tools include JIRA, Azure DevOps, Visio, and Excel.
Working Pattern: Monday to Friday | 37.5 Hours Per Week | Hybrid working with 3 days in the office and 2 days at home
Salary: Depending on experience
Job ID: 7640
What you’ll be serving up…
Define project scope, objectives, and success criteria
Lead workshops and gather business and technical requirements
Map processes, create use cases, and develop data flow diagrams
Define BI, dashboard, KPI, and management reporting requirements, including data sources, calculations, filters, and access needs
Support solution design with architects and technical teams
Prepare and manage UAT test scripts and coordinate testing
Support testing of reports, dashboards, extracts, and BI outputs, including data validation and reconciliation to source systems
Assist with deployment planning and rollout activities
Support data migration, decommissioning, cutover, and transition activities
Collaborate with developers, QA, DevOps, and business users
Provide support across other workstreams to maintain delivery momentum
The ingredients you'll bring...
Proven BA experience on IT projects (hospitality/retail/service sectors ideal)
Knowledge of Agile, DevOps, and Waterfall methodologies
Skilled in process mapping, stakeholder engagement, solution design, and BI/reporting requirements definition
Experience supporting data migration, decommissioning, cutover, transition, or cross-workstream delivery
Proficient in JIRA, Azure DevOps, Visio, and Excel
Experience supporting report/dashboard testing, data validation, KPI definition, and management information delivery
Excellent communication and documentation skills
Desirable
Experience with hospitality systems (POS, ERP, CRM, in-house solutions)
Familiarity with BI tools and BA certifications (BCS, IIBA)