Technology Manager

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Lead Our Talent & Performance Technology Capabilities and Help Unlock the Power of AI! Are you a people-focused technology leader who knows how to turn AI capabilities into practical value for your team and business partners? If so, let’s connect!

You’ll shape how thousands of State Farm employees and leaders experience growth, coaching, and career development — and help define what future-ready, AI-enabled HR&D looks like. Along the way, you’ll grow your own leadership impact, partnering across HR&D and technology teams and building expertise at the forefront of AI in the workplace. Workforce Technology within Human Resources & Development (HR&D) delivers the platforms that help State Farm attract, engage, develop, and value its talent. As a visionary, collaborative Technology Manager, you will lead the people and products behind our Performance Enablement, Talent & Succession, Leadership Development, and AI Coaching capabilities. You’ll own the full product lifecycle, apply design thinking to create seamless digital experiences, and partner with our AI Strategy and Enablement Team to help the business Automate, Augment, and ultimately Predict, building a culture of trust, continuous feedback, and data-driven talent decisions aligned to HR&D priorities such as Talent Mobility.

The Capabilities You’ll Lead

• Performance Enablement: Performance management, continuous feedback, and employee listening capabilities that use performance analytics to address performance gaps early and strengthen manager effectiveness.

• Talent & Succession: Succession, career, and skills capabilities that build transparent, future-ready talent pipelines, using predictive analytics and workforce planning to anticipate skill shifts, identify gaps, and support talent mobility.

• Leadership Development: AI-enabled learning and leader development capabilities that build leadership strength at every level and connect learning with performance and talent processes.

• AI Coaching: AI-powered coaching capabilities that provide personalized, on-demand coaching to strengthen manager effectiveness and accelerate leader development.

Your Role & Responsibilities:

• Lead and develop the team: Hire, coach, develop, and performance manage the team delivering these capabilities, fostering engagement, accountability, continuous learning, and AI fluency.

• Set strategy and priorities: Develop the 1–2 year roadmap and operational plans for performance and talent technology, aligned to HR&D strategy, and manage resources, priorities, and goals for the team.

• Own products and drive digital experience: Own the product portfolio across the full lifecycle, from discovery through retirement, and apply design thinking to create a cohesive, intuitive digital experience.

• Deliver and enable solutions: Oversee delivery, adoption, and continuous improvement of these capabilities, measuring impact and providing guidance, training, and support to business units and HR&D teams.

• Identify and advance AI opportunities: Help the team and business partners find where AI can Automate, Augment, and Predict. Partner with the AI Strategy and Enablement Team to research and recommend solutions, coordinate projects, and move ideas to adoption within enterprise AI governance.

• Act as liaison, foster collaboration, and manage vendors: Serve as the primary point of contact between business partners, vendors, and Enterprise Technology on configurations, security, integrations, data retention, and interface timing, and manage SaaS vendors to evolve capabilities and mitigate risk.

• Use people analytics to inform decisions: Partner on the quality and availability of performance, talent, and skills data, and create, analyze, and present insights that support informed talent decisions.

• Monitor effectiveness and simplify: Assess performance and adoption; design, validate, and maintain tools, processes, and programs; and continuously challenge what we do, how we do it, and what we should stop doing.

• Communicate and navigate complexity: Explain technology and AI topics in clear business terms to technical and business audiences, and lead through ambiguity and competing priorities across divisions.

Competencies:
• Business Translation
• Change Leadership
• Collaboration
• Customer Experience
• Digital Fluency
• Innovation
• Leadership
• Strategic Thinking

Required Qualifications & Experience:

• Have approximately 5 or more years of progressive experience in technology, product management, digital transformation, or related disciplines, including demonstrated experience leading, coaching, and developing teams.

• Have experience delivering technology solutions that improve how people work, learn, grow, or engage, whether for employees, customers, or business partners. Experience with a specific platform is not required; we value the right mindset and transferable skills.

• Possess or be able to quickly build an understanding of performance management, coaching and continuous feedback, succession planning, and workforce planning concepts and best practices.

• Possess strong, practical AI skills, including generative AI, prompt engineering, and AI agents, with a proven ability to identify opportunities to Automate, Augment, and Predict and partner with AI, data, and technology teams to move them from idea to adoption.

• Bring strong data literacy, including data quality and the data needed to support analytics and AI.

• Demonstrate strong product ownership across the full lifecycle in Agile, product-oriented environments.

• Bring visionary thinking, design thinking, and a collaborative leadership style, with strong change leadership and communication skills to translate complex technology and AI topics into clear business value. Preferred Qualifications:

• Experience with HR or talent technology, such as performance management, succession, learning, or employee listening solutions.

• Understanding of responsible AI, including data privacy, security, bias, and human oversight.

• Experience in SaaS vendor management, including influencing vendor roadmaps and assessing risk and compliance.

• Certifications or formal coursework in AI, data, or AI ethics and governance.

• Experience delivering technology in a highly regulated industry, such as insurance or financial services.

• Familiarity with mobile solutions and cloud platforms.

Requirements:

Travel: May require travel via commercial transportation or motor vehicles

Flexible Work Schedule: May work irregular hours, including weekends/holidays

Confidential Information: Responsible for the handling and maintenance of confidential and highly sensitive information

Training/Development: Involvement in company approved educational programs as applicable for continued development

Work Locations: Bloomington, IL-Corporate, Dunwoody, GA-ParkCenter Hub, Richardson, TX-CityLine Hub or Tempe, AZ-Marina Heights Hub locations.

Hybrid Work arrangement: This is a hybrid position. The selected candidate will be assigned to a State Farm facility and will work in the office up to 75% of the time according to business needs and company guidelines. Hybrid arrangements may be subject to change based on business needs.

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $137,000.00 - $160,000.00
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 24% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!