Technology Operational Resilience Transformation Lead

Role: Technology Operational Resilience Transformation Lead

Location: Sheffield – office presence required

Start Date: August 2026

End Date: 6-12 months

Daily Rate: Inside IR35

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This is an exciting opportunity to join Deloitte Operations for an engagement with one of our clients.

The Role

The role of Technology Operational Resilience Transformation Lead is responsible for leading the transition of Technology Operational Resilience capabilities from Programme delivery into sustainable Business-as-Usual (BAU) operations. The role focuses on embedding an efficient, scalable operating model, simplifying delivery across the current programme, and supporting the Technology Operational Resilience Lead on the highest-priority activities and outcomes.

Key Responsibilities

• Drive efficiencies within the current programme, identifying duplication, simplifying processes, improving reporting, and progressing automation opportunities to reduce manual effort and improve cycle times
  
• Own transition delivery management, including milestones, dependencies, RAID, and stakeholder alignment; ensure clear ownership and timely decision-making through governance
  
• Support the Technology Operational Resilience Lead on high-priority activities, including executive updates, regulatory deliverables, critical remediation actions, and preparation for key governance milestones
  
• Coordinate cross-functional delivery across Technology, COO, Risk, and Operational Resilience Central Capability (ORCC), ensuring alignment to Mandatory Procedures & Operating Instructions and enterprise expectations
  
• Embed BAU performance management, defining and tracking KPIs/KRIs (and KCIs where applicable) to evidence operational health, control effectiveness, and continuous improvement
  
• Drive adoption and change management, ensuring impacted teams understand new BAU responsibilities, are trained where needed, and have clear guidance to execute effectively
  
• Provide transparency and insight, producing concise, decision-ready reporting on progress, risks, issues, and outcomes for senior stakeholders and governance forums
  
• Maintain a continuous improvement pipeline, ensuring lessons learned from programme delivery are converted into BAU backlog items, prioritised and delivered
  

Experience & Skills Required

· Significant experience delivering transformation and operationalisation (Programme to BAU) in Technology, Risk, Controls, or Operational Resilience within a large, regulated organisation

· Demonstrable track record of process optimisation and efficiency delivery, including standardisation, simplification, and pragmatic automation

· Strong experience designing and embedding operating models, governance, and service routines across multiple teams and senior stakeholders

· Proven delivery management capability (plans, dependencies, RAID), with the ability to unblock progress and drive outcomes at pace

· Strong understanding of technology risk and control environments; Operational Resilience knowledge in financial services is desirable

· Excellent stakeholder management and communication skills, with evidence of influencing at senior levels and across Technology, Business, COO and Risk functions

· Comfortable navigating conflicting priorities, driving alignment and decisions while maintaining strong partnerships

· Experience supporting senior leaders with priority execution, including shaping materials, preparing governance packs, and driving follow-through on actions