Technology Service Management Analyst
Summary
Analyze and improve IT service management processes for CSC, focusing on incident, problem, and change management using ServiceNow or similar ITSM tools.
last week
Technology Analyst - ServiceNow Business Analyst , United Kingdom
UK
Analyzes and improves IT service management processes using ServiceNow ITSM and ITIL, gathering requirements and guiding Agile delivery for UK clients.
acceptance-criteriaagileitiljirarequirements-elicitation +3 skills
4 days ago
IT Service Management Analyst
UK
Senior IT support analyst improving service desk workflows, incident/problem management, and ITSM platforms like ServiceNow or Zendesk.
itiljiraservice-deskservicenowzendesk
35 000 – 45 000 £ 4 days ago
Senior Service Management Analyst
UKSenior
Senior analyst improving IT support operations using ITSM tools like Zendesk or ServiceNow and ITIL practices to streamline incident and problem management.
itiljirasaasservice-deskservicenow +1 skills
35 000 – 40 000 £ 6 days ago
IT Systems Management Analyst - Technical Writer
Open 30d North America
Creates and maintains IT service management documentation, training materials, and process workflows using ServiceNow and SharePoint for a healthcare technology modernization project.
analyticscloudreactsharepointtechnical-writing