Technology Services Support

Job Summary

The Technology Services Support position will provide educational and instructional technology support which includes assisting students with access to testing platforms. This Position works closely on a regular basis with client schools leadership and staff to resolve day-to-day issues.

Requirements / Qualifications

MINIMUM QUALIFICATIONS:

2 years professional experience in a technology support role with progressive levels of responsibility
Experience in installing, troubleshooting and maintaining various audio-visual equipment
Strong experience troubleshooting and resolving hardware, software, systems and network issues
Proficient with data backup, disaster recovery, and business continuity principals, issues, and solutions, including familiarity with image-based backup systems
Experience with Google Apps, Chromebooks and tablets in an educational environment
Understand the functions of network equipment (Routers, firewalls, switches, etc.) preferred
Associate degree in Computer Science, Information Services Management or related field preferred
Skilled in MS Office Suite, Outlook, web-based applications, etc.; Experience with Office 365 preferred
TRAVEL: Ability to travel in performance of job duties is required

Refer to Job Description

Comments and Other Information

BENEFITS: We are committed to providing quality and affordable benefits to our employees. We offer a comprehensive and flexible benefits program designed to meet and changing needs of our employees and their families.

Some of the benefits for full-time employees include:

Excellent health benefits and coverage
Generous time off benefits fostering healthy work/life balance
403 (b) retirement plan with company contribution
Flexible Benefits
Investment in your professional growth with resources, training, and support
Wellness benefits for all employees; Wellable app, Employee Assistance Program, and more Generous employee discounts from everything to travel, home and car, to dining and entertainment

The organization is an Equal Employment Opportunity Employer and is family/medical leave compliant. The organization prohibits discrimination, harassment, intimidation and bullying based on the actual or perceived characteristics of disability, gender, gender identity, gender expression, nationality, national origin, ancestry, race or ethnicity, color, religion, sex, sexual orientation, immigration status, potential or actual parental, family or marital status, age, or associate with an individual who has any of the aforementioned characteristics, or any other basis protected by federal, state or local law. In addition, the organization will provide reasonable accommodations for qualified individuals with disabilities.