Technology Support Intern | Summer 2027
Description
POSITION SUMMARY
The technology support intern will gain experience and a basic understanding of the day-to-day functions of corporate information technology. This role will work directly with the technology support lead to conduct basic computer and telephone support, laptop and device upgrades, and troubleshoot end-user issues.
ESSENTIAL FUNCTIONS
- Collaborates with department team members to respond to basic support requests.
- Assists with support of the company phone system and cell phones.
- Distributes laptops and new IT equipment during annual refresh and for new hires.
- Maintains and documents hardware inventory.
- Supports implementation of ongoing and special IT projects.
- Documents IT policies and procedures.
- Performs other related duties as assigned.
POSITION QUALIFICATIONS
Enrollment in Information Technology, Computer Science, or any combination of education and professional experience that would meet the responsibilities listed above.
Experience with Microsoft Office 365, specifically Word, Excel, and Outlook.
Able to multitask and work efficiently both independently and collaboratively in a fast-paced and ever-evolving environment.
Strong interpersonal, verbal, and written communication skills.
Desire to learn and grow within IT.
WORK ENVIRONMENT
Primarily an office environment with periodic visits project sites.