Technology Support Technician

JOB TITLE:	Technology Support Technician	WAGE/HOUR	AT WILL
		STATUS:
		# OF DAYS:	230
		JOB CODE:
REPORTS TO:		PAY GRADE:
DEPT./SCHOOL:	Technology	DATE REVISED:	10/12/16

Primary Purpose:
The technology support technician will troubleshoot and maintain the district’s computer equipment, desktop computers, terminals, projection systems, and peripherals including printers and scanners. This includes classroom and administrative PC, Mac, and iPads.

This position offers growth opportunities into future network and system administration roles.

Qualifications:
Minimum of three year’s computer support experience.
A + Certification is an advantage, but not necessary.

Special Knowledge/Skills:
Ability to work on a team to support PC, Macintosh, computers and peripheral devices.

Major Responsibilities and Duties:

1. Install, repair, maintain, and monitor relevant desktop operating system(s) and hardware with associated tools and utilities.
2. Provide system/application administration such as account management, storage assignments and access authorization.
3. Provide expert input in recommending hardware and software configurations, solutions, and planning.
4. Assist in the development of new and/or revised administrative methods or policies to improve utilization, reporting, and overall accountability in administration of systems and applications to ensure efficient and effective resource utilization.
5. Perform all other duties as deemed necessary by the Superintendent or designee.

Mental Demands/Physical Demands/Environmental Factors:
Mental Demands:
Ability to read
Ability to communicate effectively
Ability to maintain emotional control under stress
Ability to instruct

Physical Demands:
Frequent light lifting and carrying
Frequent standing
Frequent stooping
Frequent bending
Frequent kneeling
Frequent reaching overhead
Occasional heavy lifting

Sensory Requirements
Significant hearing
Near vision
Far vision
Peripheral vision
Color Discrimination
Depth perception

Environment:
Normal classroom atmosphere
Exposure to temperature extremes







The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. This job is not an employment agreement or contract. The Administration has the exclusive right to alter this job description at any time without notice.