TECHNOLOGY SUPPORT TECHNICIAN

Job Overview:

The IT Support Specialist provides technical support and assistance to employees across all departments, ensuring the reliable operation of hardware, software, and technology systems throughout the organization. This role is responsible for troubleshooting and resolving IT issues, configuring devices, maintaining technical documentation, and supporting system maintenance activities. The IT Support Specialist serves as a key resource for employees by providing guidance, training, and recommendations related to technology needs while promoting efficient use of IT resources. This position also supports the employee onboarding process by preparing and deploying technology for new hires and works collaboratively with all departments to build strong working relationships and deliver exceptional customer service.