Teens Club Supervisor

• Supervise the daily operation of the Teens Club and ensure activities run smoothly and safely.
• Plan, organize, and deliver engaging age-appropriate activities, including sports, games, creative activities, social events, and entertainment.
• Ensure teenagers are properly registered and that required parent/guardian information and consent documentation is completed.
• Maintain a safe, clean, organized, and welcoming Teens Club environment.
• Inspect games, equipment, facilities, and activity areas to ensure they are safe and suitable for use.
• Ensure all activities are conducted in accordance with Rixos policies, procedures, and safety standards.
• Supervise Teens Club activities and ensure appropriate levels of supervision are maintained.
• Respond appropriately to accidents, incidents, emergencies, behavioral concerns, and other unusual situations.
• Complete and submit incident reports in accordance with company procedures.
• Maintain professional communication with teenagers, parents/guardians, hotel guests, and colleagues.
• Keep the Assistant Entertainment Manager and Team Leader informed of any important or unusual situations.
• Train and guide Teens Club team members on operational, service, and safety procedures.
• Support the Entertainment team with events, activities, and other hotel programs when required.
• Maintain confidentiality regarding guest, family, and teenager information.
• Ensure compliance with the hotel's Integrated Management System, Rixos policies, SOPs, and applicable local requirements.
• Perform other reasonable duties as assigned by the Assistant Entertainment Manager or Director of Entertainment.

• High school diploma or equivalent.
• A diploma or degree in Hospitality, Recreation, Education, Sports, Tourism, or a related field is an advantage.
• Previous experience in a Teens Club, Kids Club, recreation, entertainment, youth activities, sports, hospitality, or resort environment is preferred.
• Previous supervisory or team-lead experience is an advantage.
• Experience working with teenagers in a professional environment is preferred.
• CPR and First Aid certification is preferred.
• Good computer skills.
• Good command of English; additional languages are an advantage.

Key Skills & Competencies

We are looking for someone who has:

• Strong communication and interpersonal skills.
• A friendly, energetic, and approachable personality.
• Strong organizational and time-management skills.
• The ability to plan and deliver creative and engaging activities.
• Strong awareness of health, safety, and emergency procedures.
• The ability to handle challenging situations calmly and professionally.
• Good judgment and decision-making skills.
• Strong teamwork and collaboration skills.
• A genuine interest in working with teenagers.
• High standards of professionalism, integrity, and confidentiality.
• A passion for hospitality and creating memorable guest experiences.