Telco Account Sales

-Job Overview:
We are seeking an Account Sales for Telco customers or major enterprise accounts. As an account manager, he/she should be familiar with server product operation process (BOM, materials preparation, forecast planning, production process and shipment logistic) and working with team to coordinate Sales/Product team/Project team/supply chain/operation/service to ensure product deliverable to customers on schedule and on cost.

-Responsibilities:
1. Account Management

• Build and maintain strong customer relationships across target accounts.
• Serve as the primary point of contact for customer needs, ensuring a high-quality customer experience.
• Manage a growing pipeline of opportunities and maintain accurate sales forecasting.
• Handle customer requests and provide timely project updates.

2. Business Operation

• Coordinate NPI projects from RFQ to mass production including but not limited to quotation, cost analysis, and project follow-up.
• Track project milestones and collaborate with function teams for material readiness and sample deliveries.
• Lead, bring up and improve the program including service process, production process and supply chain.
• Weekly pipeline report / Excess Management / Forecast Planning
• Account receivable follow-up
• Customer visit arrangement

3. Market & Product Expertise

• Stay updated on Telco trends (5G, edge computing, cloud transformation, NFV/SDN, Open RAN, etc.).
• Work with internal teams to align solutions with customer requirements.
• Position company offerings to articulate clear value propositions based on customer needs.

4. Cross-Functional Collaboration

• Work closely with Marketing, Product, and Operations teams on campaigns, RFP responses, and solution design.
• Provide feedback to internal teams on customer needs, competitive activity, and market insights.

5. Assignments by managers

1. Bachelor’s or Master degree in Business, Engineering, Communications, or a related field.
2. At least 5-years work experiences.
3. 2+ years ODM/OEM NPI, sales operations or project management of Server/ICT/Telecom/Telco industry experience is a plus.
4. Familiar with BOM cost structure, RFQ flow, and supply chain coordination.
5. Proven track record of achieving or exceeding sales targets in a technical or enterprise sales environment.
6. Excellent communication, negotiation, and presentation skills.
7. Fluent in English with TOEIC 750+ is a must.