Tele caller / Inside Sales – Japan Market (ID 1370)
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Description
- Conduct outbound sales outreach to Japanese manufacturing companies via phone, email, and LinkedIn, primarily in Japanese.
- Qualify inbound leads from the Japan market and assess customer requirements.
- Schedule discovery calls and meetings for the senior account management team.
- Research target accounts, including production environments, business challenges, and digital maturity.
- Maintain accurate CRM records of customer interactions, sales activities, and pipeline status.
- Support the translation of product materials, proposals, and client communications for Japanese customers.
- Build and nurture an early-stage sales pipeline for the Japan market.
- Collaborate with the account management team to ensure smooth lead handover and follow-up.
- Ensure high-quality communication and relationship-building with Japanese prospects.
- Meet monthly targets for qualified leads, discovery calls, and outreach activities.
Requirements
- Bachelor's degree in Engineering (B.Tech) or a relevant technical discipline.
- Diploma or degree in the Japanese language.
- JLPT N2 certification or above strongly preferred.
- Business-level proficiency in spoken and written Japanese.
- Working proficiency in English.
- Experience in the Japanese manufacturing or industrial sector is preferred.
- Understanding of manufacturing processes and factory digitalization.
- Strong inside sales, lead qualification, and customer outreach skills.
- Experience using CRM tools to manage sales pipelines and customer interactions.
- Strong research and account profiling abilities.
- Understanding of Japanese business etiquette, communication style, and relationship-driven sales.
- Excellent attention to detail and follow-through.
- Persistent and patient approach to managing long sales cycles.
- Strong interpersonal, communication, and relationship-building skills.
- Genuine interest in manufacturing technology and industrial transformation.