Tele Sales Consultant

Job duties and responsibilities

Outbound calling: Reach out to new leads, past buyers, and marketing campaign responses to pitch car models or automotive services.

Lead conversion: Answer questions regarding vehicle specs, pricing, and finance options to close deals or book showroom test drives.

Customer support: Handle inbound client inquiries, solve problems, and provide detailed information about car parts or vehicle availability.

CRM management: Log all client interactions, update contact databases, and schedule follow-up tasks using company software.

Target achievement: Meet daily call volume metrics, conversion quotas, and monthly revenue goals.

Requirements

Key requirements and skills

Experience: 1 to 3 years of background in telesales, customer care, or car dealership sales.

Communication: Exceptional verbal persuasion, active listening, and negotiation abilities over the phone.

Industry knowledge: Understanding of vehicle features, market pricing trends, and basic auto financing.

Technical skills: Comfortable using CRM software, MS Office, and digital communication tools like WhatsApp Business.