WE ARE HIRING: Tele Sales Executive

Location: Colombo, Sri Lanka
Employment Type: Full-Time
Work Arrangement: Onsite
Industry: Real Estate & Property Development

About the Role

Our client is seeking a proactive and customer-focused Tele Sales Executive to support the sales team by managing lead follow-ups, qualifying prospects, coordinating site visits, and driving customer engagement throughout the sales process.

The successful candidate will play a critical role in converting inquiries into qualified opportunities while ensuring a seamless customer experience and supporting the achievement of sales targets.

Key Responsibilities

• Follow up with new and existing leads through telephone calls, WhatsApp, and other communication channels.
• Contact prospective customers promptly to understand their property requirements, budgets, and preferences.
• Qualify leads and identify customers who are ready for site visits and sales discussions.
• Schedule and coordinate site visits and appointments with the sales team.
• Maintain regular follow-ups with customers who have not yet visited project sites.
• Follow up with customers after site visits and communicate feedback and interest levels to the sales team.
• Maintain accurate and up-to-date lead records within CRM systems and databases.
• Coordinate closely with Sales Executives and Assistant Sales Managers regarding lead progress and site visits.
• Support the sales team in achieving conversion targets and business objectives.
• Build positive customer relationships through professional and timely communication.
• Maintain daily activity records and follow-up reports.

Requirements

• Minimum 1-2 years of experience in telesales, customer service, lead generation, sales coordination, or a similar role.
• Previous experience within the real estate industry will be a strong advantage.
• Excellent communication skills in English and Sinhala.
• Confident and professional telephone manner.
• Strong customer engagement and relationship-building skills.
• Excellent follow-up and lead nurturing capabilities.
• Good understanding of customer requirements and lead qualification techniques.
• Basic knowledge of Microsoft Office applications, particularly Excel.
• Familiarity with CRM systems and customer database management.
• Ability to work under pressure, meet targets, and manage deadlines effectively.
• Strong organizational and multitasking abilities.
• High attention to detail and a proactive approach to work.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

Our client is looking for a skilled individual to fill the role of Tele Sales Executive.

Apply now and see how you can be the perfect fit for this exclusive position!

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