Tele Sales Executive (IPPIS Loan)
Convert inbound/outbound calls into sales
Make daily outbound calls to drive lead conversion and achieve sales target both daily and monthly
Effectively handle customer objections
Accurately document customer interactions by maintaining accurate customer data in the CRM system and follow up on leads effectively
Ensure compliance with financial and data regulations
Provide exceptional customer service, ensuring retention and timely follow-ups
Upsell and cross-sell credit loan products to existing customers and boost sales
Requirements
Excellent verbal and listening skills to communicate with customers effectively and build rapport
Proven ability to sell credit products and services to customers, meeting or exceeding sales targets
Strong understanding of credit products and services, including features, benefits, and risks.
Ability to manage time effectively, prioritizing calls and meeting sales targets.
Ability to provide excellent customer service, handling customer complaints and issues professionally.
Ability to speak and understand Hausa (compulsory)
Knowledge of Zoho CRM will be an added advantage
Tech-savvy and ready to learn with a willingness to gan experience in CRM software
Excellent in time management
1-3 years post NYSC experience in Telesales
Telesales experience within the Credit Industry will be an added advantage
HND or BSc, in Marketing or Sales, Business Administration
Benefits
HMO
Pension
13th month allowance