Tele Sales Executive (IPPIS Loan)

Convert inbound/outbound calls into sales

Make daily outbound calls to drive lead conversion and achieve sales target both daily and monthly

Effectively handle customer objections

Accurately document customer interactions by maintaining accurate customer data in the CRM system and follow up on leads effectively

Ensure compliance with financial and data regulations

Provide exceptional customer service, ensuring retention and timely follow-ups

Upsell and cross-sell credit loan products to existing customers and boost sales

Excellent verbal and listening skills to communicate with customers effectively and build rapport

Proven ability to sell credit products and services to customers, meeting or exceeding sales targets

Strong understanding of credit products and services, including features, benefits, and risks.

Ability to manage time effectively, prioritizing calls and meeting sales targets.

Ability to provide excellent customer service, handling customer complaints and issues professionally.

Ability to speak and understand Hausa (compulsory)

Knowledge of Zoho CRM will be an added advantage

Tech-savvy and ready to learn with a willingness to gan experience in CRM software

Excellent in time management

1-3 years post NYSC experience in Telesales

Telesales experience within the Credit Industry will be an added advantage

HND or BSc, in Marketing or Sales, Business Administration

HMO

Pension

13th month allowance