Tele Sales Manager

Hiring: E-Branch Telesales Manager Bank Payroll

Job Location: Juinagar, Navi MumbaiIndustry: Banking / BFSIEmployment Type: Full-Time | Direct Bank PayrollJob Function: Banking Sales / Telesales / Relationship Management Salary & Compensation - Graduate Freshers: Up to 4 LPA- MBA Freshers: Up to 4.5 LPA- Experienced Candidates: Up to 6.3 LPA- Salary for experienced candidates will depend on relevant experience, current CTC and applicable salary hike. Eligibility Criteria - Qualification: Graduation mandatory from a recognized university.- Age Limit: Maximum 31 years.- Experience: Freshers and experienced candidates can apply.- Relevant experience in banking telesales, inbound/outbound sales, relationship management, CASA or financial product sales will be preferred.- Shift: Rotational day shifts for male and female candidates.- Weekly Offs: 6 rotational week-offs per month.- UAN Check Mandatory. Job Description We are hiring enthusiastic and result-oriented professionals for the position of E-Branch Telesales Manager with a leading bank on its direct payroll. The role involves managing customer relationships through telephonic and digital channels, identifying sales opportunities, promoting banking products, increasing customer engagement and achieving assigned business targets. Candidates should possess strong communication, customer relationship management, sales and negotiation skills. Key Responsibilities 1. Revenue Generation & Sales Targets - Achieve assigned monthly sales and revenue targets through effective customer engagement. - Identify opportunities to generate additional business from existing and prospective customers. 2. Banking Product Cross-Selling - Cross-sell pre-approved banking products, including credit cards and other eligible financial products. - Identify customer requirements and recommend suitable banking solutions. - Increase product penetration and product holding per customer. 3. Customer Relationship Management - Build and maintain strong relationships with customers through telephone and digital interactions. - Understand customer needs and provide appropriate banking product solutions. - Ensure customer satisfaction through timely follow-ups and effective communication. 4. CASA Portfolio Development - Support CASA portfolio growth and value enhancement. - Identify opportunities for new customer acquisition and existing customer portfolio expansion. - Increase the number of banking products held by customers within the mapped portfolio. 5. Business Development - Identify potential sales opportunities based on customer requirements. - Understand customer preferences, product suitability and market trends. - Contribute toward business growth and customer acquisition targets. 6. Customer Service & Issue Resolution - Coordinate with relevant internal departments for timely resolution of customer concerns. - Ensure effective follow-up and adherence to service standards. - Maintain a professional and customer-focused approach. 7. Process Compliance & Team Collaboration - Follow bank policies, sales processes and applicable regulatory guidelines. - Maintain accurate customer interaction and sales records. - Collaborate with internal teams to achieve business objectives. Required Skills - Excellent verbal communication and interpersonal skills.- Strong sales orientation and target-achievement mindset.- Good negotiation, persuasion and objection-handling skills.- Knowledge of banking products, including CASA, credit cards and cross-selling.- Ability to build and maintain customer relationships.- Customer-centric approach with strong problem-solving abilities.- Basic computer proficiency and CRM knowledge.- Ability to work in a performance-driven banking environment. Preferred Candidate Profile Candidates with experience in any of the following areas will be preferred: - Banking Telesales / Telecalling- Phone Banking Sales- Virtual Relationship Management- CASA Sales / Cross-Selling- Credit Card Sales- Inbound / Outbound Banking Sales- BFSI Customer Relationship Management Fresh graduates and MBA freshers with excellent communication and sales aptitude are also encouraged to apply. Why Join - Opportunity to work on direct bank payroll.- Attractive salary package up to 6.3 LPA.- Career growth opportunities in the banking industry.- Exposure to banking products, customer portfolio management and relationship-based sales.- Professional and performance-driven work environment. Apply Now Interested candidates can share their updated resumes or contact: Mobile / WhatsApp: hidden_mobile Job Location: Juinagar, Navi Mumbai Note: Graduation and UAN verification are mandatory.