Telecom Expense Project Manager
Location: Remote (US BASED)
Role Summary
You will plan and deliver Telecom Expense Management (TEM) projects from kickoff through savings realization. This includes inventory cleanup, invoice audits, carrier disputes, contract optimization, and carrier migrations. You will be the main point of contact between clients, carriers, and our internal teams, and you will be accountable for timelines, budgets, and measurable savings.
Key Responsibilities
Lead end to end TEM projects, including scoping, planning, execution, and closeout
Build and validate telecom inventories of circuits, lines, devices, and contracts against carrier invoices
Audit invoices for rate errors, duplicate charges, unused services, and incorrect taxes or surcharges
Manage billing disputes with carriers and track credit recovery to resolution
Identify and execute cost reduction opportunities such as service disconnects, plan right sizing, and carrier consolidation
Support contract negotiations, RFPs, and renewals to secure better pricing and terms
Coordinate carrier transitions, site cutovers, and new service installs
Implement and configure TEM platforms, approval workflows, and cost allocation structures
Track savings against targets and deliver regular status, risk, and savings reports to clients and leadership
Work with IT, finance, procurement, and carrier account teams to keep projects on schedule
Document processes and build repeatable playbooks for future engagements
Take on additional tasks and projects outside the listed duties as business needs arise
Qualifications
Required:
3 to 5 years of experience in telecom expense management, telecom procurement, IT project management, or a similar role
Working knowledge of carrier billing, including voice, data, wireless, and circuit services
Proven record of managing multiple projects with competing deadlines
Ability to multitask and manage several projects and priorities at once
Willingness to explore new areas and work outside your comfort zone, with a flexible, can do approach to tasks beyond your core responsibilities
Strong Excel and data analysis skills
Clear written and verbal communication with client executives and carrier representatives
Legal authorization to work in the United States
Preferred:
PMP, PMI ACP, or equivalent certification
Hands on experience with a TEM platform such as Tangoe, Calero, or similar
Experience with carriers such as AT&T, Verizon, Lumen, and T-Mobile
Background in a BPO, MSP, or telecom services environment
Experience with contract review and vendor negotiation
Benefits
Competitive salary
Remote work
Monday through Friday schedule
Career development opportunities
Collaborative work environment
If you meet the qualifications and are ready to join a growing team, we'd love to hear from you.
Apply through this posting or, if you prefer, send your resume in English to: MarcoR@unity-connect.com
We look forward to receiving your application!
Skills
As published by recruitee · 19 questions · 7 written answers
Basics
Full name, Email, CV, Cover letter, Phone
Short answers (3)
- What is your internet provider?
- What is your current internet speed?
- What are your annual gross salary expectations in USD?
Pick from a list (9)
- Are you currently employed
- Do you have a stable internet connection?
- Do you have hands-on experience reviewing telecom invoices and identifying billing discrepancies, duplicate charges, unused services, incorrect rates, or additional fees?
- Have you managed billing disputes with telecom carriers or identified opportunities to reduce telecom expenses?
- Have you worked with any Telecom Expense Management (TEM) platforms, such as Tangoe, Calero, or similar systems?
- Have you managed multiple projects simultaneously while tracking deadlines, budgets, risks, and project deliverables?
- Do you have experience coordinating with clients, carrier representatives, and internal teams such as IT, Finance, or Procurement?
- Are you currently based in the United States, and are you legally authorized to work in the U.S.?
- If selected, when would you be available to start
Written answers (7)
- Could you briefly describe your experience in Telecom Expense Management (TEM), Telecom Procurement, IT Project Management, or a related field? Please include your most recent job title, company, years of experience, and primary responsibilities.
- If yes, please briefly describe your experience and the types of telecom services you have audited, such as wireless, voice, data, or circuits. (Put N/A if you answered "No" in the previous question)
- If yes, please share a brief example of your experience with carrier disputes, credit recovery, service optimization, contract adjustments, or cost savings. (Put N/A if you answered "No" in the previous question)
- If yes, please specify the platforms you have used and any experience working with carriers such as AT&T, Verizon, Lumen, or T-Mobile.
- Please also briefly describe your experience with Microsoft Excel, particularly data analysis, invoice reconciliation, reporting, or cost-savings tracking.
- If yes, please briefly describe your responsibilities, including any experience with contract negotiations, vendor management, or carrier transitions.
- If you selected "others" above, please specify your availability here. optional