Telecom Team Member-BPS

To handle Telecom Inbound Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner. Assertive communication, computer basic knowledge, Domain expertise, Escalation Management, Linguistic orientation, Multitask Handling, Process Understanding and Improvement, Typing skills 25 WPM with 90 Percent Accuracy