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Telecommunications Specialist (RingCentral)

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

Required Qualifications

  • RingCentral experience

  • Bachelor’s in Computer Science or equivalent experience

  • 5+ years telecom/IT network systems experience

  • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

Preferred Certifications

  • Cisco CCNA or CCVP

  • Avaya Certified Support or Implementation Specialist

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • Do you have hands‑on professional experience configuring, administering, and supporting RingCentral in an enterprise environment? choose one
  • Have you worked directly with Avaya Communications Manager (v16.x or similar), System Manager, Session Manager, and Aura Messaging? choose one
  • Do you have at least 5 years of professional experience working with telecommunications and IT network systems? choose one
  • Do you have a Bachelor’s degree in Computer Science OR equivalent experience in telecom/network systems? choose one
  • Have you supported telecom systems across multiple sites, campuses, or distributed environments? choose one
  • Do you have hands‑on experience supporting both cloud‑based and on‑prem VoIP systems? choose one
  • Are you proficient with telecom troubleshooting tools such as Wireshark, SolarWinds, or TraceSBC? choose one
  • Are you able to work on‑site in Boston, MA, with up to 20% travel? choose one
  • Do you have the legal right to work in the United States? choose one
  • What is your desired salary range? written answer

See also

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