Telecoms Support Desk Engineer

Salary: £35,000 - 35,000 per year Requirements: We require experience troubleshooting UC and telecoms platforms. We require familiarity with diagnostic tools such as Wireshark and network monitoring utilities. We require a minimum of 2 years experience in an IT or telecoms support role. We require a strong understanding of VoIP technologies and call flows. We require knowledge of SIP, RTP, TCP/UDP, DNS, DHCP, VLANs, QoS, and LAN/WAN fundamentals. Responsibilities: We act as a first- and second-…