Telegraph Canyon - Part-time Senior Teller

Senior Teller
On-Site | San Diego, CA
Compensation: $22.00 - $23.50 an hour, plus incentives
Actual compensation within this range will be determined by factors including experience, qualifications, skills, internal equity, and other job-related considerations permitted by law.

Please note: This position is part-time, 20 hours to include a full workday every Saturday.
As a Senior Teller, you'll serve as both a teller and platform representative, providing members with comprehensive financial support and guidance. If you enjoy building relationships, solving problems, educating members on financial products, and working in a fast-paced environment where no two days are the same, we'd love to meet you.

Why Mission Fed?
Our culture is guided by six core values:

Integrity • Service • Commitment • Teamwork • Trust • Communication

When you join Mission Fed, you'll become part of an award-winning organization that invests in its people, supports professional growth, and remains deeply connected to the communities we serve.

What We Offer

Competitive compensation
18 days of PTO during your first year
12 paid holidays annually
Full 6% 401(k) match
Comprehensive medical, dental, and vision coverage
Life insurance and additional voluntary benefits
Employee wellness resources, including an on-site gym
Career development opportunities
An award-winning workplace culture

What You'll Do
Member Service & Relationship Building

Welcome and engage every member with a warm, professional attitude.
Process a variety of financial transactions accurately and efficiently, including:

Deposits
Withdrawals
Transfers
Loan payments
Wire transfers
Official checks
Cash advances
Gift cards

Open new accounts, shares, and credit card accounts.
Conduct needs-based conversations to identify products and services that best fit members' financial goals.
Educate members on digital banking tools and self-service channels.
Follow up with members to ensure satisfaction and uncover additional opportunities to help.
Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.

Operations & Compliance

Balance cash drawers and support end-of-day branch balancing activities.
Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
Protect member information and company assets by following all security procedures.
Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
Assist team members with research and resolving balancing discrepancies.
Participate in branch meetings, community events, and sales initiatives.

What You'll Bring
Required Qualifications

High School Diploma, GED, or equivalent.
At least:

12 months of retail and/or customer service experience, or
6 months of experience in a financial institution or similar industry.

Basic computer proficiency and familiarity with Microsoft Office.
Strong communication and problem-solving skills.

Preferred Qualifications

Cash handling experience.
Sales or cross-selling experience.
Experience in a retail banking or credit union environment.
Familiarity with Symitar.

Build a Career with Purpose
At Mission Federal Credit Union, we believe in people helping people—and that starts with our Team Members. For more than 60 years, Mission Fed has proudly served San Diego, helping individuals, families, and businesses achieve financial well-being. We're committed to creating a workplace where people feel valued, supported, and empowered to make a meaningful impact.
If you're looking for an opportunity to grow your career, make a meaningful difference, and contribute to an organization that values its people and its purpose, we'd love to hear from you.

Apply today and help us create brighter financial futures for our members, our communities, and one another. INDMF #Li-Onsite