Telekom account manager for Telekom shop on site (m/f/d/x)
This position is no longer accepting applications (closed Oct 31, 2026).
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Deutsche Telekom Privatkunden-Vertrieb GmbH Telekom account manager for Telekom shop on site (m/f/d/x)
Description
Telekom account manager for Telekom shop on site (m/f/d/x)
Berlin
Deutsche Telekom Privatkundenvertrieb GmbH
We are the face of Deutsche Telekom. Inspiring and advising customers is our job; you can experience innovations live with us. Are you open to technology and people anyway? Then come and join us! We offer plenty of prospects.
task description
As a Telekom Account Manager for local Telekom Shop, you sell products and services via relevant communication channels in accordance with specific system requirements in defined areas of responsibility.
Your main tasks also include:
- You support and maintain telephone contacts for selected customers
- You support inbound and outbound campaigns by addressing customers directly in accordance with specific system requirements
- You take over order processing and data maintenance (e.g. customer data collection and maintenance)
requirements
You have completed vocational training as well as specific task-related continuing education or relevant professional experience. As a result of professional experience, you already have expertise in the area of customer advice/call center.
You also have the following knowledge and skills:
- You have a technical interest and basic knowledge of (customer advice, sales orientation, communication skills)
- You have a solution-oriented way of thinking and working
- You enjoy communicating and making phone calls as well as a good service and customer orientation
Your application can be processed by external service providers in Germany. Applications for jobs outside Deutsche Telekom AG can also be processed by recruiters in other European countries. This also applies to the processing of applications for subsidiaries of Deutsche Telekom AG. For our civil servants, therefore, the following note: You are not required to attach documents relevant to personnel records, in particular civil service assessments, with your application. However, you are free to provide these documents voluntarily.
This position is also available on a part-time basis.
Severely disabled people are given priority if they are equally qualified.