TELEMARKETING

Key Responsibilities:

1. Outbound Calling

• Make daily calls to potential clients from database (dealers, contractors, architects, etc.)
• Introduce ACPL products, offers, and services
• Fix appointments for the sales team / store visits

2. Lead Generation & Follow-Up

• Gather information from customers and identify sales opportunities
• Follow up with interested prospects regularly
• Maintain lead tracker sheet and update CRM (if applicable)

3. Campaign Support

• Call during new product launches, festival offers, or clearance sales
• Assist in feedback collection post-campaigns or events

4. Data Handling

• Maintain accurate records of calls, feedback, and next steps
• Share daily/weekly calling reports with managers

Qualifications:

• Minimum 12th pass / Graduate (any stream)
• 1–3 years experience in telemarketing / telesales
• Experience in the tiles, construction, or building material industry is an advantage

Skills Required:

• Good verbal communication (Tamil, English)
• Confident, polite, and persuasive speaking skills
• Basic computer knowledge (Excel, Google Sheets, WhatsApp Business)
• Target-driven with the ability to multitask