Telemarketing Manager

  • Working within established guidelines.
  • Manage and develop the telemarketing unit to meet premium, productivity.
  • Strategic objectives for the unit, through cold calls, lead generation and campaign sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action
  • Bachelor’s Degree or higher in any fields
  • Excellent and effective in verbal and written communications in native language
  • High level of interpersonal skills at multiple levels
  • Has experience in managing telemarketing team ( Outbound TM or Service to Sales team in Insurance or Banking Business)
  • Previous successful experience in Direct Client selling, where the product is intangible is preferred
  • Experience in working in a computerized environment.