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TELEPERFORMANCE - UK MARKET

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Description

English Customer Support Specialist | AI Technology Project | Lisbon, Moscavide
Are you passionate about technology and Artificial Intelligence? Do you enjoy helping customers and solving problems? We're looking for English-speaking professionals to join an exciting international project within one of the world's fastest-growing technology sectors.

Your Role:
Provide customer support through multiple channels (email, chat and phone);
Assist customers with account access, billing and invoicing queries;
Troubleshoot technical issues and provide effective solutions;
Guide and support users in the use of innovative AI-powered products and services;
Deliver a high-quality customer experience and ensure customer satisfaction.

Requirements:
Native or fluent English (mandatory);
Previous experience in Customer Service, Contact Centre, Customer Support or Telecommunications;
Interest in new technologies and digital tools;
Strong communication and problem-solving skills;
EU Citizenship or a valid Residence Permit in Portugal;
Availability to work onsite in Lisbon.

What We Offer:
Paid initial training;
Direct integration into an international and innovative project;
Competitive salary package and benefits;
International and multicultural work environment;
Accommodation support available for candidates relocating to Lisbon.

Ready to take the next step in your career and join a cutting-edge technology project? Apply now and become part of our team!

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