Telephone Operator/Customer Service/Office Automation

About the role

we need personnel with experience in customer service, handling high call volumes, and use of IT tools,

What you'll do

📞 Handling inquiries by telephone and email

💻 Recording and updating data in the system

📋 Management and follow-up of requests with other teams

🤝 Agile resolution of incidents with a personable approach

Requirements

💻 Fluent use of IT tools and email

😊 Resolutive attitude, empathy, and customer orientation

🚗 Own vehicle to commute to the position

Benefits and conditions

⏰ Schedule: Rotating split shift (8:00 to 18:00 / 9:00 to 19:00, with 2h for lunch)

📄 Contract: 3 months + 3 months + Permanent

📅 Previous interview dates: 2-3