Telesales Executive

Requirements and skills

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
Ability to learn about the services and describe/explain them to customer
Candidate should be able to speak Hindi language
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Post Graduate is a plus
Below 35 years of age
Knowledge in Computer (Basics)

Responsibilities

Onboarding potential customers over phone by telling them about the Platform & its services
Answer questions about the Platform & Services
Ask questions to understand customer requirements
Enter and update customer information in the database/CRM
Take and process orders in an accurate manner
Handle pressure with the aim to meet targets
Go the “extra mile” to meet sales quota and facilitate future sales

See also