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City of Boston Credit Union

Teller

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Description

Under the direction of the Branch Manager, the Teller provides various transaction processing to member accounts within the limitations of established policies and procedures. Travel is required to other locations and employees must be able to work flexible schedules to meet the needs of each branch location. Reliable transportation is also required.


RESPONSIBILITIES


The essential functions include, but are not limited to the following:

  • Responsible for providing various transactions to member accounts including:
  • Deposit transactions
  • Withdrawal transactions
  • Account transfers
  • Payment transactions
  • Mail transactions
  • Money order/Bank check issuance
  • Check cashing
  • Maintain cash securely and within prescribed limits.
  • Assist members with questions and problems. When appropriate, escalate problem situations to supervisor.
  • Be attentive to the needs of the members and to their presence in the lobby.
  • Greet members in a courteous and helpful manner, addressing them by name whenever possible.
  • Maintain confidentiality of member records and relationships.
  • Perform duties in compliance with various regulations.
  • Settle transactional activity daily.
  • Perform other related duties as requested or assigned.
  • Compliance with Bank Secrecy Act, OFAC and USA Patriot Act including accurate completion of CTR, Monetary instrument log, and reporting of suspicious activity to supervisor.
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