Teller / Customer Service Representative, Float
OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees are able to boast about working for an organization with a positive reputation and a proven commitment to our communities.
OlyFed prides itself on a history of personal, high-quality service to our customers and community. The spirit of giving is built into our charter and culture. Each year OlyFed dedicates 5-15% of its revenues to community support. In addition to corporate financial contributions, our employees extend the policy of community involvement by donating their time and talents.
We are looking for a Float Teller to join our team. The Float Teller will provide prompt and courteous service to customers by efficiently and accurately conducting teller transactions and answering inquiries regarding products and services.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Accurately perform routine and non-routine transactions.
- Receive checks and cash deposits to accounts, verify amounts, examine checks for proper endorsement, and enter deposits to customers’ accounts.
- Cash checks and process withdrawals, after verification of signatures and customer balances.
- Cross-sell Association products and services.
- Promote and explain Association products and services such as checking and savings accounts, loans, IRAs, certificates of deposit, safe deposit boxes, bank checks and money orders.
- Receive and accurately process loan payments.
- Place holds on accounts for uncollected funds.
- Balance cash drawer daily. Report discrepancies to the supervisor as necessary.
- Buy and sell currency from the vault. Ensure that teller drawer cash limits are not exceeded.
- Prepare and record customer service set-ups for transfers, orders and overdrafts.
- Check night depository and complete the log under dual control.
- May assist with ATM balancing.
- Redeem US Savings Bonds.
- Prepare and place stop payment on On-Us Checking accounts as required.
- Identify counterfeit currency.
- Follow Association policies and procedures.
- Float to assist all branches as needed.
- Other duties as assigned.