Teller Full-time Pell City Branch Lobby / Backup for Drive-In Facilities

Competencies Required:

• Customer service skills with effective problem solving abilities; ability to maintain composure and convey a positive attitude while interacting with customers as well as staff members.
• Cash handling experience.
• General knowledge of Computer and General Office Equipment. Applicant must have ability to quickly learn banking software.
• Ability to work flexible or extended working hours to meet bank needs; demonstrate good attendance and punctuality.
• Outstanding listening and communication skills both written and verbal.
• Knowledge of or ability to quickly learn banking products, policies, procedures and regulatory guidelines for compliance issues related to job duties.
• Excellent organizational skills with the ability to prioritize workload.
• Must be able to lift heavy coin – 25 pounds.
• Practices bank security procedures; protects customer confidentiality and privacy.

Minimum Qualifications / Experience:

• 1-3 years customer service, cash handling or banking experience preferred
• High School Diploma or equivalent required.

Position:

• Responsible for all teller duties including backup for the North and South Drive-in Facilities.
• Accepts checks for cashing-verifying identity of customer
• Accepts checks / cash for deposits. Verifies cash and endorsement, makes change, and issues receipts.
• Processes Tax Deposits
• Receives and processes loan payments
• Processes credit card cash advances
• Balances Cash Drawer
• Balance and Stock ATM
• Processes night deposits and mail-in deposits
• Sells money orders, cashiers, cash advances and other bank related services.
• Responds to customer inquiries as appropriate
• Maintains proper cash level in drawers, keep cash secure and maintains high level of safety for the Bank.
• Responsible for outgoing mail and postage
• Performs other tasks requested by supervisor as they relate to the Bank and its functions.

Applicant should be self-motivated and take initiative to achieve both personal goals and bank objectives. They must also maintain a professional appearance in both grooming and dress, adhering to the company dress code.