Teller - Hamburg, AR

Provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers' needs with suggestions appropriate to the Bank's services. Follows the established policies and procedures for this area, in accordance with the Bank and the supervisor's direction.

Responsibilities

Processes night deposit and mail-in deposits.
Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank.
May service ATM according to schedule or need
Opens safety deposit boxes
Completes CTR reports as needed
Performs duties of branch CSR on scheduled Saturday rotation
Accepts checks for cashing, receives checking and related accounts; accepts deposits, verifies cash and endorsements, makes change, and issues receipts
Receives savings deposits, pays withdrawals after verifying balance and signature; redeems U.S. Savings Bonds
Receives loan payments when installment loan coupon accompanies payment
Process credit card cash advances
Responds to customers' inquiries as appropriate
Sells cashier's checks
Cross-sells bank and affiliate services
Performs various balancing functions, including ATM.
Completes all required training
Performs other related duties as required or assigned

Requirements

High School diploma or equivalent.
Minimum six months of customer service and cash handling experience; experience in a bank or similar financial institution preferred.
Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner
Maintain confidentiality of the Bank’s records and customer transactions.
Detail oriented, accurate, and able to multi-task; good mathematical aptitude
Ability to operate a computer terminal, 10 key, and other general office equipment
Willingness to be involved and represent Southern Bancorp through civic and community organizations.