Teller Supervisor

PRIMARY FUNCTION: The Teller Supervisor assists the leadership team and Branch Manager in ensuring excellent service is provided to members. Lead the teller team to achieve organizational and team goals. Participates in community service groups and functions, promoting credit union products. Motivates, coaches, supports and trains teller staff. Provides prompt, accurate, and courteous service to members in addition to performing supervisory duties. Backs up operational and teller services.

REQUIRED SKILLS: Superior relationship building and problem resolution skills. Maintains a high standard of accuracy. Working knowledge of BSA/OFAC/CIP, rules and regulations. Pleasant, friendly demeanor; excellent customer service and sales abilities in coaching team; keyboarding including 10-key; accuracy in handling transactions and cash; ability to grasp a variety of tasks and perform them efficiently and quickly; ability to retain knowledge of CU products and services and offer them to members when appropriate.

EDUCATION: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

STARTING SALARY: DOE

BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Personal, Paid Volunteer Hours

STARTING DATE: Immediately

WORK LOCATION: East Bend Branch

PROPOSED SCHEDULE: The work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday and 9:15-6:15 on Fridays.