Temporary Basic Needs Resource Navigator - Center for Basic Needs - UTK
Summary
Coordinates daily operations and customer service for a university center providing food, clothing, and hygiene resources to students, handling logistics and visitor support.
The Basic Needs Resource Navigator provides support to the daily operations and administrative logistics in the Center for Basic Needs. The position serves as the front-line customer service representative for the center and supports professional and student staff to properly maintain facilities, source and sort food, and assist visitors of the Center for Basic Needs.
Operations Support:
Assist with daily operations of the Big Orange Pantry and Pocket Pantries, Smokey’s Closet, and Free Store
Maintain proper storage of food, clothing, hygiene items, or other donated goods
Provide support to Center’s student director staff and volunteers
Administrative Support:
Serve as the center’s front-line contact for phone, email, or walk-in inquires
Answer questions, make referrals, and appropriately route communications to staff or partners
Provide administrative support to basic needs services and programs
Office & Logistic Coordination:
Assist with general office coordination and staff coverage
Help maintain efficient day-to-day operations
Required Qualifications
Education: High School Diploma
Experience: 1 year of front-line customer service experience.
Knowledge, Skills, Abilities:
Customer service skills
Interpersonal and communication skills
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
Education: Bachelor’s Degree
Experience: Experience providing support to individuals or students
Knowledge, Skills, Abilities:
Student/individual support
Work Location
Location: Knoxville, TN
Onsite
Compensation and Benefits
UT market range: MR04
Anticipated hiring range: $17 hourly
Find more information on the UT Market Range structure here
Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before August 7, 2026.
Resume
Cover Letter
About The College/Department/Division
The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.
Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.