Temporary Data Entry Clerk

Position: Temporary Data Entry Clerk

Reports to: Vice President, Resource Development

Department: Resource Development

Organization Summary:

United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

UWNYC’s Resource Development work is grounded in a place-based approach, collaborating with community organizations, government partners, and policymakers to advance policies and public investments informed by local knowledge, community priorities, and the lived experiences of New Yorkers.

Position Overview:

Reporting to the Vice President, Resource Development, the Temporary, Part-Time Data Entry Clerk supports the Resource Development team by ensuring the timely, accurate, and consistent entry of charitable contributions and donor information into Blackbaud Raiser’s Edge NXT (RE NXT).

The primary focus of this position is the day-to-day processing and entry of donations across UWNYC’s fundraising revenue streams, helping to maintain accurate donor and gift records and ensuring information is available to support donor acknowledgment, stewardship, financial reconciliation, reporting, and fundraising activities.

This is a detail-oriented, execution-focused role requiring a high degree of accuracy, confidentiality, organization, and familiarity with nonprofit fundraising databases. The Specialist will work within established gift-processing procedures, coding standards, and internal controls and will partner closely with Resource Development Operations and other designated staff to identify and resolve gift-entry discrepancies.

Primary Responsibilities:

Gift Entry and Data Processing

• Enter charitable contributions accurately and timely into Blackbaud Raiser’s Edge NXT, including gifts received by check, credit card, ACH/wire, stock, workplace giving, third-party giving platforms, and other approved channels.
• Accurately apply established campaign, fund, appeal, gift type, constituent, and other coding conventions during gift entry.
• Enter and maintain pledges, pledge payments, recurring gifts, soft credits, matching gifts, and other gift records in accordance with established procedures.
• Create and update constituent records as needed while adhering to established data-entry and data-governance standards.
• Review supporting gift documentation to ensure required information is complete prior to entry.
• Process gift batches and maintain appropriate documentation and backup records in accordance with established procedures.
• Identify potential duplicate constituent records, incomplete information, coding inconsistencies, or other data-quality issues and escalate them to the appropriate Resource Development Operations staff member.
• Support timely donor acknowledgment processes by ensuring gift and constituent information is entered accurately and made available for acknowledgment.
• Assist with historical gift-entry cleanup, data validation, and other database maintenance projects as assigned.

Gift Processing Quality and Operational Support

• Follow established gift-processing procedures, data standards, internal controls, and documentation requirements.
• Conduct routine quality checks of entered gifts to help ensure accuracy and completeness.
• Maintain organized electronic documentation supporting gift entry and processing.
• Assist Resource Development Operations with identifying and researching discrepancies related to gift records.
• Support Finance and Resource Development reconciliation activities by providing gift-entry documentation or researching records as requested; responsibility for reconciliation and financial reporting remains with designated UWNYC staff.
• Maintain strict confidentiality of donor, financial, and organizational information.
• Meet established expectations for gift-entry timeliness, accuracy, and volume.
• Participate in training and process-improvement activities related to RE NXT and gift processing.
• Assume other related responsibilities as assigned to meet business and operational needs.
• Assumes other responsibilities as assigned to meet business and operational needs.

Skills, Knowledge, and Experience:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of 2–3 years of experience in nonprofit data entry, gift processing, development operations, advancement services, fundraising operations, or a related area preferred.
• Hands-on experience with Blackbaud Raiser’s Edge or Raiser’s Edge NXT strongly preferred.
• Demonstrated experience entering and maintaining donor and gift records in a fundraising CRM.
• Familiarity with nonprofit gift types, including outright gifts, pledges, pledge payments, recurring gifts, matching gifts, soft credits, and workplace giving preferred.
• Strong attention to detail and demonstrated ability to enter high volumes of data accurately.
• Strong organizational and time-management skills with the ability to manage repetitive, deadline-driven work consistently.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to identify data discrepancies and know when to escalate questions rather than make assumptions.
• Ability to handle confidential donor and financial information with discretion.
• Strong written and verbal communication skills.
• Ability to work independently while following established procedures and seeking clarification when appropriate.

Key Competencies:

• Accuracy and Attention to Detail
• Raiser’s Edge / Data Entry Proficiency
• Accountability and Reliability
• Organization and Time Management
• Data Integrity and Confidentiality
• Collaboration
• Results Driven

Salary Range:

• Temporary Salary Range - $25 – 32 per hour
  • The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the position.

Additional Requirements:

• UWNYC is presently on a Hybrid/In-Person work schedule.
• This is a temporary, part-time position anticipated to continue through the end of FY27, based on organizational need and funding.
• Work hours and schedule will be established based on Resource Development operational needs.

United Way of NYC Core Competencies for All Staff

• Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
• Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal.
• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
• Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact.
• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of New York City is an Equal Employment Opportunity Employer