TERM PRODUCTS MANAGER

To develop & introduce new TERM products that meet customer needs while ensuring its maximum profit with minimum cost while being responsible for the inception, planning, development, delivery and management of existing products proposition, product bundling and the development to meet various segment value propositions. Also, to manage the TERM product full life cycle and suggest area of improvement through communication with other stakeholders to ensure CIB competitiveness and TERM P&L figures to meet the set annual budget.

Job Description\:

Business Development

1. Develop and manage a compelling Retail Banking portfolio of TERM products for both foreign and local currencies, to ensure product profitability.

2. Manage the Retail Banking TERM product lifecycle from initiation, launch, Production and Retirement by developing and executing respective communication on specific products to all channels to ensure the implementation of the product cycle according to the bank policies, procedures and strategy.

3. Monitor, assess and report new and existing products frameworks to ensure the same is in line with the Banks strategy, projections, targets and budget.

4. Review the extracted and analyzed system faults which affects product performance or customer experience, in order to recommend areas of improvement and ensure approved changes/enhancements are implemented within the TAT.

5. Develop the business cases with necessary market assessment information, current market practices, product offerings, financial planning & analytics and customer insights to define the product’s competitive edge.

6. Monitor the TERM products daily performance to ensure achieving TERM product’s P/L and Balance Sheet targets through maximizing profits and controlling expenses in line with the bank’s profitability targets.

7. Review TERM Products content across CIB’s online platforms to ensure the implementation of the agreed marketing plans and come up with timely modifications to nurture more leads.

8. Review the periodic market analysis to monitor competition and identify customers’ trends and propose or amend new features to increase CIB competitiveness and ensure that each touchpoint across the customer journey with the TERM products is efficient and effective.

9. Ensure that distribution channels are trained and updated with for all new/revamped products’ features to maintain a smooth flow of interaction with customers.

Non-interest income management

10. Manage related products tariff list and services fees including periodic reviews, technology solutions, market trends and collection cycles in relation to CIB’s competitive positioning P/L targets and cost structures.

11. Manage the Non-interest income annual budget with the aim of optimizing the income sources including service’s fees, FX gains, …etc.

Policies, Processes and Procedures

12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Compliance

13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks

Day- to-day operations

14. Follow the day-to-day operations related to own jobs in the department to ensure continuity of work