Terminal Clerk II

Position Summary

This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns