Terminal Clerk
Summary
Performs terminal office tasks like sorting mail, verifying driver paperwork, scanning documents, and handling customer inquiries for a logistics company.
Position Summary
This position supports the day to day operations of the terminal by performing a variety of office tasks.
Essential Functions
- Organize and sort incoming mail and paperwork
- Verify driver paperwork for each load
- Image/Scan documents into the dispatch system
- Enter information into customer systems as necessary
- Accept orders from customers and setup for dispatch
- Answer phone calls to the terminal and address questions or concerns
- Respond to customer billing and load status questions
- Investigate unassigned miles, hours violations, and other anomalies
- Order office supplies
- Process payroll