Terrain Park Crew Member

Position Summary

The Terrain Park Crew Member performs field work necessary to deliver a consistent and well-maintained guest experience. The role includes snow and feature work, inspections, documentation, closures, equipment care, and guest communication in an active mountain environment.

Essential Duties & Responsibilities

• Construct, shape, rake, salt, mark, repair, and maintain approved jumps, rails, boxes, snow features, entrances, exits, fencing, signage, and park approaches as assigned.
• Complete assigned opening, operating, and closing inspections; identify changes in snow, takeoffs, landings, surfaces, anchoring, clear zones, signage, fencing, and guest flow; record factual findings promptly.
• Take immediate action within training and authority to isolate or close a feature or zone when a potential hazard is identified, then notify the supervisor and support corrective work.
• Perform hand work and operate authorized tools or equipment only after required training, skills verification, and pre-use inspection.
• Assist with feature installation, relocation, removal, snowmaking support, grooming support, event builds, and end-of-season breakdown.
• Install and maintain signs, fencing, pads, bamboo, barricades, and closure devices; confirm they remain visible, secure, and correctly positioned.
• Communicate park status, hazards, completed work, material needs, and equipment concerns clearly by radio, log, and face-to-face handoff.
• Interact professionally with guests, explain closures or park etiquette, and request support for unsafe behavior rather than escalating conflict beyond the role’s authority.
• Maintain clean work areas and secure tools and materials so they do not create hazards for guests or coworkers.
• Report hazards, incidents, near misses, injuries, equipment damage, and guest concerns promptly and accurately.
• Participate in training, daily briefings, inspections, and emergency-response activities as assigned.
• Never open, test, modify, or represent a feature as approved unless authorized under company procedure.