Territory Sales Support
- Responds to all walk in business for the TM assigned to that territory – including contract negotiation, contract approvals, deal management and customer follow-up
- Measure and create metrics and report outcome to Sales Team and Management
- Responds to sales related calls/enquiries for the sale site and redirect, where appropriate to the TM.
- Acts as a liaison between HO departments and the customer and TM.
- Actively researches available sources to identify likely prospects based on alignment with RB services, known business needs, typical customer profiles, business activities, competitive market position, customer challenges, and awareness of a competitive presence for the account
- Researches and determines the appropriate individual who has decision-making authority and assists in developing strategies to gain their involvement
- Appropriately manages customer prospecting to connect directly with future customers while not alienating them
- Generates immediate, compelling customer interest in Ritchie Bros., ensuring our service offers sufficient value to generate a willingness to continue the sales dialogue
- Initiates exploratory discussions to schedule solid and specific follow-up sales calls in an effort to continue facilitating future business
- Perform Sales calls, including assisting in getting contracts signed and writing up equipment Schedule A’s, sales blitz’ and appraisals
- Performs other related duties as assigned by the Territory Manager
- Responds to all walk in business for the TM assigned to that territory – including contract negotiation, contract approvals, deal management and customer follow-up
- Measure and create metrics and report outcome to Sales Team and Management
- Responds to sales related calls/enquiries for the sale site and redirect, where appropriate to the TM.
- Acts as a liaison between HO departments and the customer and TM.
- Actively researches available sources to identify likely prospects based on alignment with RB services, known business needs, typical customer profiles, business activities, competitive market position, customer challenges, and awareness of a competitive presence for the account
- Researches and determines the appropriate individual who has decision-making authority and assists in developing strategies to gain their involvement
- Appropriately manages customer prospecting to connect directly with future customers while not alienating them
- Generates immediate, compelling customer interest in Ritchie Bros., ensuring our service offers sufficient value to generate a willingness to continue the sales dialogue
- Initiates exploratory discussions to schedule solid and specific follow-up sales calls in an effort to continue facilitating future business
- Perform Sales calls, including assisting in getting contracts signed and writing up equipment Schedule A’s, sales blitz’ and appraisals
- Performs other related duties as assigned by the Territory Manager
• Excellent communication skills, both written and oral
• Strong customer relations skills and professional demeanor
• Adequate aptitude in the Core Competencies of a successful TM
• Detail-oriented with strong organizational skills
• Willingness and ability to relocate based on RBA market needs to facilitate promotion – if necessary
• Strong computer skills and experience with various business applications (i.e. Lotus Notes, Oracle, Salesplace, Microsoft Office Suite, etc.)
• You will be required to maintain a valid, clean driver’s license
• You will be required to have a valid passport
• College degree a “plus” but not necessary
• Coursework in business and/or sales an asset
• 3 to 5 years relevant sales experience