TERRITORY SERVICE EXECUTIVE
To ensure the smooth operation, preventive maintenance, breakdown support, and timely servicing of industrial cleaning equipment deployed at Delhi Metro project locations while maintaining high customer satisfaction and achieving service KPIs.
1. Equipment Maintenance
2. Customer Support
3. Service Documentation
4. Installation & Commissioning
5. Repeat Breakdown Reduction
Requirements
| Area potential sheet for new manpower position | |||
| Branch
: | Noida | | Dated:
03.07.2026 |
| Deputation area : | New Delhi Metro | ||
| Area coverage (In KM) | 100
Kms/ 286 Metro stations | | |
| Total Machine population | 900 | HPJ
- 50,E4043 -100,B4545-50, SD430-100,Flipper+ -100, W34P -140, Roots VAC -
200, Stream cleaner -10, I scrub -10, Back back - 50 | |
| Total High end Machine population | Nil | | |
| Last
one year Visit's of Branch | Customer segment | ||
| Commissioning | 1390 | FM
Customer | 11 |
| Warranty Sch Visit | 756 | Corporate
Customer | 21 |
| AMC Sch Visit | 1604 | Others | |
| Service complaint | 6121 | | |
| Total calls : | 9871 | Total
Customer : | 32 |
| Average calls Per Month | 823 | | |
| Average calls Per Month Per Engineer | 43 | | |