Test Analyst

What you'll do:

Pre-UAT:

Understands application business areas and requirements, analyses/clarifies requirements, system specifications and operation design flow.
Prepares the test strategy, defines the test scope, approach and objectives, also the pre-requisites and pre-conditions for testing.
Calculates the test efforts, defines the test activities, priorities and test execution schedules.
Designs and develops test scenarios, test cases with associated test data requirements.
Maps the scenarios/cases to user stories/requirements using the Requirement Traceability Matrix to ensure sufficient test coverage for all business requirements and acceptance criteria.
Presents and secures signoff on the test strategy, test plan, test scenario and test cases.
Conducts the UAT readiness check to ensure the UAT environment, user access and other pre-requisites are ready before the commencement of UAT.

During UAT:

Executes test cases, records test results, captures test evidences using the pre-defined test management tools/process.
Identifies, captures and raises defects by providing the details for IT investigation and defect reproduction.
Manages/Reports the UAT execution status and progress, conducts the defect triage calls and monitor defect fixes for retesting, highlights any risks/issues/blockers for mitigation and resolution.
Work with IT and developers to have defects/issues addressed and retested.

Post UAT:

Documents test results and ensure all test evidences are uploaded into the specified JIRA/QC/Confluence pages.
Prepares and circulate the UAT Completion Certificate for signoff.
Conduct the UAT Test Evidence Walkthrough session by presenting test outcomes/results for UAT signoff.
Participates and provides feedback in the project retrospective or post implementation review sessions.
Work with Test Leads and Test Manager for continuous improvement of testing methodology.
Participate in the team engagement to share best practices, lessons learned and improvement opportunities after each project completion.

Qualifications:

3 years and above of experience in managing and conducting end to end User Acceptance Test for small to medium size banking related projects.
Good banking domain knowledge in Loans/Mortgage/Cards/Deposits, Distribution channel (eg. Contact Centre, Internet Banking, Mobile Banking), Wealth and Insurance products.
Experience in managing and executing user acceptance testing, both in an Agile and Waterfall delivery environment.
Extensive hands-on experience in planning, testing, and defect tracking skills including using a variety of tools such as Quality Centre, JIRA, Confluence.
Understand application business area and application requirements, specifically in the banking environment.
Familiar with test-program concerns including test-data management, testing policy, risk and issue reporting and resolution, test design and test development.
Good knowledge of testing life cycle and proficient in working with test tools.
Experience in working with diverse teams of different work streams.
Knowledge and experience on test management and practices.
Analyst with relevant experience in the coordination and execution of SIT and UAT for multi phased project, preferably in using Agile practice.
Ability to read/type and speak in Chinese is crucial - Mandarin and Cantonese.

See also